Terms & Conditions – Cookies and Privacy


Privacy & Cookies

 

  • WikiSpeaking and Speaking-Inc. – An International Communication Coaching, Training Language Learning, Networking, Publishing and Product Sales Portal

 

1 INTRODUCTION

This is a website owned by WikiSpeaking and Speaking-Inc..

We can be reached via our contact form.

The use of online coaching and training in communication therapy and language teaching has increased rapidly in recent years and cost saving demands of corporate clients has fuelled a need to work virtually to create efficiencies. WikiSpeaking and Speaking-Inc. enables clients, therapists, vendors, language teachers and the corporate sector to achieve efficient high quality training, coaching and language learning online. Naturally we must balance these savings by our duty to protect our reputation accessibility; and those of our clients, through a workable and transparent Policy. The policy outlined in this document aims to support innovative e-communications whilst simultaneously developing a framework of good practice.

 

2 WikiSpeaking and Speaking-Inc.: Aims and objectives of project
• To achieve an internationally recognised e communication and coaching portal – to drive improvements, efficiencies and collaboration in communication and online coaching worldwide;
• To promote the sharing and collaboration on e learning teaching, learning and content and publication and best practice;
• To support or social responsibility policy and the charitable organisations which facilitate our aims.

3 PURPOSE OF THIS POLICY

The purpose of this policy is to:
• Preserve and protect the reputation of WikiSpeaking and Speaking-Inc., and all organisations associated with WikiSpeaking and Speaking-Inc. on the web;
• To ensure that WikiSpeaking and Speaking-Inc. and all organisations associated with WikiSpeaking and Speaking-Inc. are not brought into legal disrepute through affiliation with controversial online forums, communities, blogs or other similar tools;
• Clarify the guidance to authorities/organisations and their employees as to their use of professional networking media within their professional capacity;
•    Ensure that all users are aware of the consequences of deliberately or inadvertently using the collaborative and networked structure of the platform to publish material or data, which is deemed inappropriate.

4 SCOPE 

This policy applies to all WikiSpeaking and Speaking-Inc. websites and their online portal and related material using professional networking media assets including live media such as communities, blogs and online discussion pages. 

All users of WikiSpeaking and Speaking-Inc. need to ensure that all information they share through the site even if they within private spaces, are still subject to this policy, copyright and data protection legislation and users of WikiSpeaking and Speaking-Inc. and their online portal need to comply with these policies at all times

This policy also needs to be approved, verified and adhered to by any external partners working with WikiSpeaking and Speaking-Inc. or associate organisations on their web presence. If you do not accept these terms and conditions, you may not use this website.   Any breach of the terms outlined in this policy will be referred onto the individual’s organisation for investigation and consideration of disciplinary action.   

WikiSpeaking and Speaking-Inc. reserves the right to require the closure of any professional networking media applications or remove content which may adversely affect the reputation of WikiSpeaking and Speaking-Inc. Or put it at risk of legal action

The Policy

 

1.Terms and Conditions

1.1 This Website is operated by WikiSpeaking and Speaking-Inc. whose registered address is  (“WikiSpeaking and Speaking-Inc.” or “we” or “us”). These terms and conditions govern your use of this website, including your use of any materials, information and services which may be made available to you from this website.

1.2 By using the WikiSpeaking and Speaking-Inc. site you accept and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not use this website.

1.3 We may amend these terms and conditions at any time by posting such changes on the website. It is your responsibility to familiarise yourself with these terms and conditions regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised terms and conditions

2 Disclaimers and Liability

2.1 WikiSpeaking and Speaking-Inc. have used all reasonable care and skill in creating the website and collating, creating and publishing the information on this website but makes no guarantee or warranty as to the accuracy of this information, that this information will meet individual requirements or that the website will be uninterrupted, secure, error-free, or free of viruses or other harmful components.

2.2 This website is provided for information and guidance only and is not intended to replace formal consultation, advice or guidance.

2.3 This website and the materials published or posted on this website are intended for use within the East of England region, including all participating WikiSpeaking and Speaking-Inc. organisations within the region, and other authorities, by invitation.

2.4 You acknowledge and agree that WikiSpeaking and Speaking-Inc. will not be liable to you or any person for any claims, losses or damages (whether direct, indirect or consequential) that may arise from your use of this website or any materials or information published on this website, except to the extent that such liability cannot be excluded by law.

2.5 Save as precluded by law, WikiSpeaking and Speaking-Inc. will not be liable to you for any indirect, incidental or consequential damages or expenses arising from breach of contract, tort or otherwise in connection with these terms and conditions, this website and/or the content posted by you (including but not limited to any loss of data, damage to goodwill or reputation, business interruption or wasted expenditure) howsoever arising out of your use of this website even if we have been advised of (or know or should have known of) the possibility of such damages).

 

2.6 This website and the content of this website are provided on an “as is” and “as available” basis. Other than expressly set out in these terms and conditions, WikiSpeaking and Speaking-Inc. make no representations or warranties, express or implied, including any warranties of accuracy, currency, timeliness or fitness for a particular purpose. To the extent permitted by law, we expressly exclude all conditions, warranties and other terms, which might otherwise be implied by statute, common law or the law of equity.

2.7 You agree to indemnify, defend and hold harmless WikiSpeaking and Speaking-Inc. and it’s employees, contractors and sub-contractors, against any liability (including but not limited to damages, losses, claims and costs) from any claim or cause of action arising out of or in connection with your breach of these terms and conditions and, in particular, (but without limitation), any claims or cause of action relating to any content posted by you on this website.

 

3. Access to the Website and Content

 

3.1 Access to this website is permitted on a temporary basis and we reserve the right, from time to time without notice, to: suspend, restrict or terminate access to any part of this website; and change, modify, substitute or remove any information or content on the website.

3.2 We shall not be liable if for any reason this website, or the content of this website, or any other site to which it links, is not available for any reason.

 

4. Rights and Use of the Website

 

4.1 WikiSpeaking and Speaking-Inc. and its licensors retain all rights, title and interest in and to this website and the information and materials published or posted on this site. Intellectual property rights protect these works and all of People Communicate’s copyright is protected by crown copyright. Your use is governed by applicable law and is restricted as set out in these terms and conditions. For further details see also the “Copyright Statement”, below.

 

4.2 You may access and print or download extracts of information and materials contained on this website (“Materials”) for your own personal reference, but you may not (and shall not allow others to): sell, transfer, sub-licence, distribute, reproduce, modify, alter or create derivative works from the Materials; or remove or alter any proprietary notices from or embedded within the Materials.

4.3 You shall not (nor allow others to): breach or attempt to breach the security of this website; modify, decompile, reverse engineer, decrypt, circumvent or otherwise interfere with or alter this website, any software or code that forms part of this website or any of the Materials; use this website in any way which may cause the website or access to the website to be interrupted, damaged or impaired; or use this website to knowingly transmit any data, or send or upload any material that contains viruses, trojans, worms, logic-bombs or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

4.4 The trade marks, graphics and logos used on or in connection with this website (other than those freely available to all organisations) belong to WikiSpeaking and Speaking-Inc. and its licensors. You are granted no rights to use such marks and any unauthorised use is strictly prohibited.

 

4.5 All rights not expressly granted in these terms and conditions are reserved to WikiSpeaking and Speaking-Inc. and its licensors.

 

4.6 Users and contributors must be aware that certain sites, applications, feeds, etc., may be closed for a defined period (purdah) before local and national elections to comply with current legislation.

 

5. Privacy

 

5.1 Any information you submit through this website will be used in accordance with the privacy policy, below.

 

5.1.1 Privacy statement

5.1.2 WikiSpeaking and Speaking-Inc.is committed to preserving the privacy of all visitors to this website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

5.1.3 By using this website you consent to the collection, use and transfer of the information that you provide to us in accordance with the terms of this policy. WikiSpeaking and Speaking-Inc. reserves the rights to change the contents of this website, including this privacy policy at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised privacy policy.

5.1.4 If you do not accept this privacy policy, you may not use this website.

 

5.2 Information collection

 

5.2.1 When you register with the website, or if you fill in a form on the website, you may be asked to provide information about yourself (including your name and contact details).

 

5.2.2 We may also collect information about your usage of this website as you and others browse and use our website (see section on “cookies” below), as well as information about you from messages you post to the website and emails or letters you send to us.

 

5.2.3 Use of the information we collect Your personal information will be used for several general purposes, including: providing information that you have requested; handling your enquiries, personalising your experience on the website, providing access to some areas of the website, and keeping you up to date with services which may be relevant to you. We may also provide other information that we think you may find of interest, such as training events. WikiSpeaking and Speaking-Inc. May contact you by post, telephone or fax, as well as by the e-mail address we hold through the WikiSpeaking and Speaking-Inc. Member Directory

5.2.4 Registration with the WikiSpeaking and Speaking-Inc. website means that the personal details supplied by you will be included in the WikiSpeaking and Speaking-Inc. member directory. When you join the WikiSpeaking and Speaking-Inc. website, you acknowledge and authorise that the information submitted by you may be published in the member directory, which will be made available to other registered members of this website.

 

5.3 Data Retention

 

5.3.1 WikiSpeaking and Speaking-Inc. will retain the personal information provided by you for as long as is reasonably necessary for the purposes listed in this policy.

 

5.4 Disclosure of information

 

5.4.1 The information you provide to us will be held on our computers, or the computers of one or more of our suppliers. The data we collect from you may be transferred to, and stored at, a destination inside the UK. By submitting your personal data, you agree to this transfer, storing and processing. WikiSpeaking and Speaking-Inc. will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

5.4.2 We will also pass information on the usage of our website onto third parties, but this information and any information derived from it will only be used by that third party to analyse usage of the site and report back to People Communicate, for example to track and report user activity on the website.

 

5.4.3 We may disclose personal information in response to legal process, for example in response to a court order or a Freedom of Information Action (FOIA) request. We may also disclose such information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, non-compliance with our terms and conditions of use, or as otherwise permitted or required by law and consistent with legal requirements.

 

5.5 Cookies

 

5.5.1 The WikiSpeaking and Speaking-Inc. website utilises a standard technology called “cookies” to collect information about how our website is used, and to record your preferences in order to give you the information you need during your visit. Information gathered through cookies allows us to monitor website traffic and to personalise the content of the site for you.

 

5.5.2 A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by you. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses. A cookie does not hold any information about which sites you visited before this one. 

5.6 Web Server Log Files

 

5.6.1 Internet Protocol (IP) addresses are used by your computer every time you are connected to the Internet.

5.6.2 Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers so that data (such as the web pages you request) can be sent to you.

 

5.6.3 Web server log files are used to record information about our site, such as system errors. WikiSpeaking and Speaking-Inc. also uses log files to monitor site traffic. Log files do not contain any personal information or information about which other sites you have visited.

 

5.7 Security

 

5.7.1 Whilst we employ security measures to protect the information provided by you, the transmission of information via the Internet cannot be completely secure and WikiSpeaking and Speaking-Inc. cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.

 

5.7.2 Once we have received your information, we will use appropriate security procedures and features aimed at preventing any unauthorised access, unlawful processing, accidental loss, destruction or damage.

 

5.8 Accessing and updating your information

 

5.8.1 You are entitled to see a copy of the information that we have collected from you and that we maintain. If you wish to do this, please email us at? and insert “access request” as the subject heading. We may charge a small fee to meet our costs in providing you with these details. You may ask us to make changes to the information provided by you and/or held about you, to ensure that it is accurate and kept up to date. You may also request that we cease from processing your personal information and that we delete this from our database or records. Please note that it may be impossible to completely delete your information because of back-ups and records of deletions.

 

5.9 We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

 

5.10 Links to external sites This website contains links to other websites, both those of government departments and of other private sector organisations. This privacy policy applies only to this website, so when you are moving to another site which collects personal information you should always read the privacy policy relating to that website. For the avoidance of doubt, we do not pass on any personal information you have given us to any other website operators.

 

5.11 Contact For all comments, queries and other requests relating to our use of your information, please email the appropriate part of the organisation as listed on our Contact Us page, email us at info@peoplecommunicateltd.com or notify us in writing by contacting:
?.

6 Your Information

 

6.1 As a user of this website you will need to set up and maintain an account by providing an individual email address user name and password. You are solely responsible for keeping your password confidential and secure at all times. You should notify the service help desk immediately if you become aware of any unauthorised access to your account. In no event shall WikiSpeaking and Speaking-Inc.be responsible for any loss you may suffer as a result of any misuse of your account and/or password.

 

6.2 Unauthorised access or using someone else’s login is prohibited.

 

6.3 Once you have created an account, you may request access to those community forums of which you wish to become a member. Each community has its own criteria for membership acceptance. In order to assess whether you satisfy the membership criteria for a particular community, community coordinators may contact you for further information. WikiSpeaking and Speaking-Inc. decides, in its sole discretion, whether a particular user satisfies the membership criteria for a particular community. If you have any queries regarding your account or membership of community forums please email the website administrator.

 

6.4 You agree to provide current, complete and accurate information required to complete your account registration and at other times as may be required in the course of using this website (“registration data”). You further agree to maintain and update registration data as required to keep it current, complete and accurate. If any information you provide is false, incomplete or inaccurate, WikiSpeaking and Speaking-Inc. or its suppliers are not responsible for any actions that result from this.

 

6.5 When acting in an official capacity on the web employees must use their email address (or other similar official work email address) on their accounts.

 

6.6 Users on WikiSpeaking and Speaking-Inc. should identify themselves as such where appropriate on professional networking applications. For example, by providing information including organisation, job title, contact details and responsibilities on their profile.

 

6.7 Users should ensure that any contributions they make on professional networking sites are professional and appropriate and uphold the reputation of their Council and the region.

 

6.8 Users should remain aware that all materials, views, data and communications sent over the WikiSpeaking and Speaking-Inc. system are monitored for acceptable use (see below) and that any breach of this acceptable use policy will be dealt with in accordance your host organisation professional conduct standards.

 

7. Acceptable Use Policy

 

7.1 Users shall not use the website to view, download, save, receive, or send material related to or including: Offensive content of any kind, including pornographic, lewd, obscene or offensive material Promoting discrimination on the basis of race, gender, national origin, age, marital status, sexual orientation, religion, or disability Threatening or violent behaviour or inflammatory language Illegal activities Commercial messages of a religious or political nature or racial nature Gambling Sports and entertainment Personal financial gain Forwarding e-mail chain messages, jokes, or cartoons etc. Spamming e-mail accounts from the organisation’s e-mail services or other machines Material protected under copyright laws Sending confidential information by e-mail (unless encrypted) or over the Internet Opening files received from the Internet without performing a virus scan Tampering with your organisations corporate identity in order to misrepresent yourself and/or the organisation to others.

 

7.2 WikiSpeaking and Speaking-Inc. professional networking applications must not be used for party political purposes or specific campaigning purposes.

 

7.3 The use of social media must not breach the user’s own authority’s misconduct, code of conduct, equal opportunities or bullying and harassment policies or the law.

 

7.4 Where individuals from partner organisations are involved and are acting on behalf of People Communicate, they will also be expected to sign and agree to the terms outlined in this Professional Media Policy.

 

7.5 We may from time to time provide interactive services on the website, including, without limitation discussion forums, bulletin boards, ask the expert, wikis and/or blogs (together “Interactive Services”).

 

7.6 We are under no obligation to oversee, monitor or moderate any of the Interactive Services on the website, and we expressly exclude our liability for any loss or damage arising from your use of such service, whether the service is moderated or not. We reserve the right to delete, takedown or suspend access to any content transmitted to or published via the Interactive Services at any time.

 

7.7 You must be over the age of 16 to access and use our Interactive Services.

 

7.8 You may only use the Interactive Services for lawful purposes. You may only transmit or publish content which is relevant to the subject matter under discussion and in which you own all intellectual property rights or for which you have authorisation from the person who owns those rights. You may not use such services to upload, transmit or publish any content which: personally identifies any individuals (whether by name or inference of identity) unless you have the express authorisation to do so from that individual or his/her agents; is fraudulent, malicious, defamatory, obscene, racist, discriminatory or designed to offend (including, but not limited to, the use of swear words or other inappropriate language) or to cause annoyance or harassment; is illegal, abusive, threatening, indecent or menacing; promotes sexually explicit material, violence or illegal activity of any kind; infringes third party’s intellectual property rights or confidence or privacy rights; consists of disputes of a personal nature, political announcements, commercial solicitation or advertising, chain letters, mass mailings or spam; or contains software viruses or anything else which may have a contaminating or destructive effect on any part of the website or any related technology.

 

7.9 WikiSpeaking and Speaking-Inc. and its suppliers have the right to monitor all aspects of the WikiSpeaking and Speaking-Inc. platform and report any concerns to the relevant Head of HR or other senior manager of that authority. We also may be required to supply information for Freedom of Information Act requests.

 

7.10 WikiSpeaking and Speaking-Inc. will determine, at its discretion, whether there has been a breach of these terms and conditions through your use of the Interactive Services. In the event of any suspected breach, WikiSpeaking and Speaking-Inc. may take such actions as are deemed appropriate including, but not limited to, removing contributions made in the Interactive Services, passing on information to the relevant investigating authorities and blocking your user account access.

 

7.11 When using the Interactive Services or dealing with this website you may not use a false email address, impersonate any other person or entity or mislead the website or other users as to the origin of any electronic communications or content.

 

7.12 You are responsible for the information posted on the website under your username and password. All material which you contribute to the website through the Interactive Services must be accurate, complete and up to date (where they state facts) or genuinely held (where they state opinions). You are responsible for ensuring that any information posted is updated where necessary.

 

7.13 You agree to grant WikiSpeaking and Speaking-Inc. a worldwide, royalty free, non-terminable, transferable licence to use, broadcast, publish, copy, distribute and disclose to third parties any material you contribute to the website except that which is in your own microsite or within the controlled area of The Market Place.

 

7.14 WikiSpeaking and Speaking-Inc. cannot guarantee that any material you contribute to the website will be secure or free from interception from third parties.

 

7.15 WikiSpeaking and Speaking-Inc. will endeavour to remove any content available through the Interactive Services which causes or is likely to cause offence as soon as reasonably practical after we have been made aware of this. If you wish to make a complaint with regard to any content, please contact the website administrator.

 

8. Rules of Engagement when using any part of WikiSpeaking and Speaking-Inc.

 

8.1 The users of WikiSpeaking and Speaking-Inc.:
• Must be transparent and honest about their position, role and responsibilities when discussing their work or authority;
• Write what they know;
• Ask whether they are adding value? Is the information adding or detracting from their own corporate message or the region;
• Pause and think before sending messages. If you are posting content that concerns you then take a moment to review the content and if necessary consult with the relevant manager.

9. Third Party Service and Links

 

9.1 This website may contain links to third party websites. These links are provided for convenience only and, to the fullest extent permitted by law, WikiSpeaking and Speaking-Inc. does not accept any responsibility for these websites, nor for any materials or information available from those sites.

9.2 This website may contain material relating to third party products and services. Reference to these third party products and services is for convenience only and is not an endorsement, invitation or recommendation by WikiSpeaking and Speaking-Inc.to use or buy any of the products and services featured. WikiSpeaking and Speaking-Inc.is in no way involved in the supply of such products or services, which shall be governed by the terms and conditions that you agree independently with that third party.

9.3 Any liability that may arise out of any transaction you may enter into with a third party is your own responsibility that you undertake at your own risk.

 

10 Suspension and Termination

 

10.1 Without any liability or further obligation of any kind whatsoever to you or any other party, WikiSpeaking and Speaking-Inc. may terminate or suspend your use of and registration on this website at any time, with or without cause (including but not limited to your breach of these conditions or any inappropriate or unlawful behaviour on your part), in which event WikiSpeaking and Speaking-Inc. will notify you by email.

 

10.2 The provisions of clauses 1.7 (your indemnity to WikiSpeaking and Speaking-Inc.) and 7.8 (your licence to use any information posted) shall continue to apply after termination or suspension of your use of the website.

 

11 Third Parties

 

11.1 Except for WikiSpeaking and Speaking-Inc.’s affiliates, directors, employees or representatives, a person who is not party to the contract shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of such contract.

11.2 This does not affect any right or remedy of any person that exists or is available otherwise than pursuant to that Act.

 

12 Invalidity

 

12.1 If any of these terms and conditions are found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other terms and conditions which shall remain in full force and effect.

 

12.2 If any of these terms and conditions are found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make such provision valid and enforceable.

 

13. Entire Agreement

 

13.1 These terms and conditions, together with our contact details and privacy policy, set out the whole of our agreement relating to your access to and use of this website.

 

14. Waiver

 

14.1 Our failure to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

 

15. Contact Details

 

15.1 If you require any further information, please contact WikiSpeaking and Speaking-Inc. at the address given above in section

 

5.11

17. Governing Law and Jurisdiction

 

17.1 These terms and conditions shall be governed by English law. You agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any disputes which may arise in connection with this website.

 

Thank you for using WikiSpeaking and Speaking-Inc. Privacy Policy

For each visitor to our Web page, our Web server automatically recognises only the consumer’s domain name, but not the e-mail address (where possible).

 

We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

 

The information we collect is used to improve the content of our Web page, used to customise the content and/or layout of our page for each individual visitor, shared with other reputable organisations to help them contact consumers for marketing purposes, not shared with other organisations for commercial purposes.

 

With respect to cookies: We use cookies to store visitors preferences, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site.

 

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

 

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organisations

 

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

 

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them.

 

Consumers can access this information by writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, communications that the consumer/visitor has directed to the site.

 

Consumers can have this information corrected by sending us e-mail at the above address.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.

 

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

 

Cookies

 

We want your experience of using our website to be easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them

  • Our Use of Cookies

Learn how to remove cookies set on your device

 

There are two types of cookie you may encounter when using our website:

 

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

 

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.